TEL AVIV, Israel —June 11, 2014 — LikeBillions, an emerging Israeli technology company and Matrix, the leading information technology company in Israel, today announced that they have entered into a channel arrangement to support LikeBillions’ expansion into Europe and North America.
LikeBillions enables call centers to utilize customers’ web data, reduce call duration and to visualize a call center agent’s sales pitch using a simple phone call. LikeBillions uses patented technologies that enables every CRM, PBX and CTI to synchronize, in real time, inbound calls to call centers and customers’ browsing sessions. ask siri . The technology converts a static website into a platform for collaboration as well as effective and dynamic engagement. Matrix will support LikeBillions market entry outside of Israel by providing integration support for the company’s growing customer base.
After gaining a number of high profile customers in the Israeli tourism and e-commerce sectors, Likebillions is now focusing on overseas expansion. The agreement reflects the confidence that both companies have in the company’s unique co-browsing platform and the strong demand for the technology in the marketplace.
Udi Eilon, the manager of Matrix Digital sais: “The LikeBillions platform has gained market acceptance as a must-have technology for companies with medium to large calls centers. We look forward to support LikeBillions as it enters its next phase of growth and believe that our significant implementation experience will enable international customer to seamlessly integrate the LikeBillions platform into their call center operations.”
Ami Meoded, the CEO of LikeBillions sais: “We value the contribution that Matrix has made in helping us penetrate the Israeli market and are pleased to partner with the company overseas. LikeBillions is experiencing tremendous growth and the support of Matrix will enable us to maintain our commitment to the highest level of client support while scaling operations globally.”
Matrix, which employs 7,000 IT professionals, is the leading information technology company in Israel. Matrix executes some of the largest IT projects in Israel. Matrix develops and implements leading technologies , software solutions and products, it provides infrastructure and consulting services, outsourcing, offshore, training and assimilation.
Matrix is traded at the Tel Aviv stock exchange in the TA-100 index and is also traded in the prestigious index of the big dividend-distributing companies – Tel-Div 20. The Matrix sales revenue during 2012 was 2 billion NIS. The research companies (IDC and STKI) have been ranking Matrix in first place in the IT services field in Israel.
LikeBillions is an emerging Israeli company that provides technology that uses a simple phone call to synchronize between the browser of a website visitor and a company’s representative/CSR. Developed in Israel’s R&D technology hub, LikeBillions uses patented technologies to enable real time communication between a User’s and Agent’s web sessions. A simple phone converts a static website into a platform for collaboration as well as innovative user experience.